Refund and Returns Policy

Terms & Conditions

For Retreats: a 25% non-refundable deposit is required; with balance due 45 days before the retreat start date. Installment payments can be arranged.

If the host cancels the event, a full refund will be processed. If an attendee cancels 60 days prior to the event, a 50% refund will be processed; if an attendee cancels 59 or less days before the event, then no refund will be processed.

We encourage attendees to obtain trip cancellations insurance.

All sales of DawnJames.ca digital products are final and non-refundable.

Prices for products offered at DawnJames.ca may change at any time, and DawnJames.ca does not provide price protection or refunds in the event of a price reduction or promotional offering.

If technical problems prevent or unreasonably delay delivery of your product, contact DawnJames.ca for either replacement or refund of the price paid, as determined by DawnJames.ca.

Audio and video products
All audio and video products are streamed digitally via DawnJames.ca. There is no delivery of DVDs or CDs. While audio files are downloadable, video files are not.

Webinars and Courses
All sales of Webinars and Courses are final and non-refundable. By completing this purchase you acknowledge that you have thoroughly reviewed the course description and understand the nature of the program.

Privacy
By making your purchase, you agree with the storage and handling of your data by this website. Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.

Copyright
Everything located on or in this Site is the exclusive property of DAWN JAMES or used with express permission of the copyright and/or trademark owner. ANY COPYING, DISTRIBUTING, TRANSMITTING, POSTING, LINKING, OR DEEP LINKING WITHOUT THE EXPRESS WRITTEN PERMISSION OF DAWN JAMES  IS STRICTLY PROHIBITED.

Miscellaneous
For education purposes only. Those under 21 years of age should not use this site except with adult supervision. Materials and information should not be used in place of professional medical and psychological treatment.

Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.

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