RETREAT TERMS and CANCELLATION POLICY
DawnJames.ca and SoulfulHealingRetreats.com
- Deposits are non-refundable
- Full balance due 75 days before retreat start date
- Cancellation requests submitted more than 30 days of retreat start date, 50% of total amount (less deposit) will be refunded.
- Cancellation requests 1- 30 days of retreat start date: no refunds given, no exceptions.
No one books a retreat with the intention of cancelling it, but unexpected events do occur, so please consider purchasing travel insurance (see below) and it is your responsibility to read and understand our cancellation policies. Exceptions cannot be made for any reason, including weather, injury/illness, or personal emergencies. No refunds or credits for failure to attend or failure to complete the retreat, or for arriving late or leaving early.
We recommend that you purchase your own travel insurance. We encourage you to purchase trip cancellation insurance in order that your trip fees will be covered should you or your family have a medical problem prior to your trip or while on the trip. Trip insurance should also be purchased to cover medical expenses in the event you have an accident while on the retreat.
We reserve the right to cancel retreats with inadequate participant interest, in which case all money paid to Dawn James or Soulful Healing Retreats will be refunded. Notification of cancellation will occur at least 31 days prior to retreat start date.
DawnJames.ca and SoulfulHealingRetreats.com and all persons involved in retreats (herein after referred to as “AGENTS”) act only in capacity as AGENTS for the participant in all matters connected with travel, sight-seeing journeys and transportation, and as AGENTS hold themselves free of responsibility for any damage occasioned by any cause. AGENTS will not be responsible for any damages or expenses or inconveniences caused by late departures or change of schedule, strikes or to their conditions, nor will be responsible for loss or damage to baggage or any of the participant’s belongings. All prices quoted are correct at time of printing, include the cost of operation of the journeys, and are subject to currency changes. AGENTS shall not be responsible for personal injury, death, accident, delay, loss, damage, irregularity or property damage as a result of force majeure or for any other losses or damages incurred by any person or journey participants caused by any delay or change of itinerary or arising out of any act, including, but not limited to, any act of negligence, any person acting for or on behalf of AGENTS for transportation, accommodation or sight-seeing provider or any other person or entity rendering any of these services or accommodations being offered in connection with this journey. This agreement supersedes all previous oral or written communications, representations, or agreements between the parties. Participants assume the risk involved when participating in physical activity, foreign travel, and any and all activities and/or pursuits voluntarily undertaken while participating in the retreat. Participants agree that any and all disputes between Participants and Dawn James or Soulful Healing Retreats shall be governed by Ontario Canada law. In regard to the stay during the retreat, AGENTS will provide safe, careful instruction and safe premises, but ask that each participant to take personal responsibility for their own self-care and (in the unlikely case) for any injuries incurred during retreat. Modifications are given to retreat participants with specific needs. If participants are unsure of their physical ability due to previous injuries, they should seek the advice of a healthcare practitioner beforehand.